Privacy Policy

Data controller and scope

This policy describes how Chakrelluxau (“we”, “us”) processes personal data when you visit https://chakrelluxau.world or contact us about Pentaviron. The data controller is Chakrelluxau, 15c Coventry St, London W1D 7AE, United Kingdom. This notice is written for UK residents and reflects the UK GDPR and the Data Protection Act 2018.

Categories of data we collect

We may process identity and contact details (name, email address, telephone number if provided), message content you send, technical data such as browser type and approximate location derived from IP for security, and cookie-related records where you have consented.

Purposes and lawful bases

We process data to respond to enquiries (contract steps or legitimate interests in handling requests), to operate and safeguard the website (legitimate interests), to evidence consent and preferences (legal obligation and consent where applicable), and for optional analytics or marketing measurement only where you have enabled those categories in the cookie banner.

Your rights and retention

You may request access, rectification, erasure, restriction, objection, and portability where applicable, and may withdraw consent for consent-based processing at any time. You may lodge a complaint with the ICO. We retain enquiry records for up to twenty-four months unless a longer period is required for legal claims, then safely delete or anonymise them. Security measures include TLS on connections, restricted access, and supplier review.

International transfers and processors

If we use processors outside the United Kingdom, we ensure appropriate safeguards such as the UK International Data Transfer Agreement or Addendum. A list of categories of processors (for example hosting and email delivery) is available on request.

Contact

Email contactus@chakrelluxau.world or write to the postal address above for privacy requests. We may need to verify your identity before responding.